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| - This location has been so many different restaurants in the past, so I was very excited when it went in because the menu actually looked delicious and the atmosphere was very quaint....much better than it had ever been. The first few times I went there, the food was delicious. I was so excited because we don't have alot of choices for good food out here in our hood.
However, the quality of the food has continuously gone down hill (but I keep going because I keep HOPING). After 2 attempts at dining in, and 3 attemps at take-out, I am finally resigned to throwing in the towel. The food is just not good. Example: once I ordered the baked italian sub sandwich. Half the ingredients weren't even on it. I had to ask the waitress to bring it to me on a plate while I put together the sandwich myself. Ridiculously small side of fries....there were probably about 10 fries which were completely overdone. Another time I ordered spaghetti with marinara sauce. It was so spicy, I had to drink 2 glasses of water!! And I eat jalepenos so I'm not a whimp when it comes to hot food.
There is always some ingredient 'forgotten' (usually the ingredient that made me order it in the first place) or too much grease or not enough sauce and it's just slopped on the plate.
Let's talk service.....oh boy.....I have seen the owner in there numerous times. He is always scowling, seems very stressed, which makes him appear very unfriendly. If someone complains about their meal, he cops an attitude. Sometimes he leaves his wife in charge. Once when she was in charge, my take out order was completely messed up when I got home. I called and her response 'what do you want me to do about it?' And that was not really a question if you know what I mean. They have, also, hired very young servers that are unmotivated, unorganized, and unexperienced. The service is really terrible. The last time I was in picking up take-out, someone came in from the patio asking for her server. She said a bunch of waters had been spilled. I listened to the cashier tell her server. The server said 'oh ok', and just kept on looking at a pile of papers. The woman finally came in and asked for a towel herself. She was handed a napkin. The woman looked at them in disbelief and said 'that isn't going to come any where near cutting it'. You could tell she was frustrated. Believe me, I could go on and on about the service, but I won't. Just save yourself the time, aggravation, and money, and don't eat here. I'm sorry Cibo E Vino......I REALLY wanted to love you....I gave you many chances but you just don't seem like you care.......
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