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  • Paul The FOOD SUCKED. I nicely mentioned my experience, and asked for a refund for my bad food. You Replied: Jon, After investigation we are unable to grant your request. We are disappointed that we did not fulfill your dining expectations here at Jacksons-Restaurant-Bar. If I can be of any further assistance please do not hesitate to call. Paul S. Bazzano Hilton Garden Inn Pittsburgh/Southpointe 1000 Corporate Drive Canonsburg Pa 15317 Paul, appreciate the investigation, exactly what was investigated, can you detail for me. As I said service excellent, I tipped well, 2 Cheese plates good, food not so good. Is that all? Frankly, I had a good time. I am not asking for much, except a refund for the meals. If these are your thoughts on the matter, service and quality count. I will never eat there again nor could I by conscience stay at that Hilton again, nor could I recommend to any that it is worth the time or money. I work for a large company in the area, oil and gas, what should I say... stay at the Hilton and get MC D's to go, you will enjoy more than Jacksons. Marketing is everything, I'd prefer a refund of the money, for the meals, simple and easy. Cook had a hangover.., bad day...? Happens. Your Thoughts please, and normally I do not bitch, but the truth is, meals bad. I appreciate your time- Jon Never heard another word
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