Roz was a great help! The infinity ring I wanted needed sent off for sizing so she arranged it and insured it was back to me before leaving town. The ring was similar to one we found at a luxury chain jewelry store, but truly a large fraction of the price for a similar look. While my husband was prepared to purchase from the other store, we purchased here as it allowed us more room to splurge elsewhere also. We found a ring we loved for our oldest daughter, I can't wait to call Roz for further purchases, she was wonderful! Highly recommend!!