I recently moved here in November and needed a good stylist and just went by Yelp reviews to find an Aveda place. I saw Christine and she was fantastic. Unfortunately, she switched careers and last month I received a polite call from Ryan Edward about this and he said I should call in and he would help me find another stylist with a similar style as Christine. I was disappointed (as Christine is great) but thought Ryan handled the situation very well. I called the next day and talked to a Tina, Or Dina -- I couldn't tell because she was mumbling. She could care less about the situation and when I asked for a recommendation she said apathetically -- well, they are all pretty good. I am very particular about my hair -- AND I appreciate excellent customer service. This was not the case with Dina/Tina. I immediately started looking for another Aveda Salon. Then, the next day, I received a call from Ryan Edward who just wanted to ensure I received his message and to see if there was anything he could do for me. He had three stylist to recommend. And I was simply impressed. The stylist, Naomi, was a great choice. She did a wonderful job with my color and I look forward to future visits with her. I really hope this salon values Ryan Edward. He kept a client for them that their other assistant would have lost. He would make an excellent manager for them.