I went to Ganley Honday in North Olmsted the last week of February, 2017. My sales representative was Ms. Tiffany Kruzer. Ms. Kruzer is what I consider the perfect sales person for me--smart, efficient and professional, not overly chatty yet friendly. She did not try to upsale me on anything as I believe I made it clear that I'd made up my mind on exactly what I wanted before I left my home. She did not display any of the ordinarily smarmy tactics often used by car sales representatives. I do not appreciate sales people who try to sell me anything when it comes to cars. I do my best research before I walk into a show room and I buy accordingly, so I was spared the time-wasting and cumbersome scenario of being hounded which was a huge relief. Although I was offered a financing deal by a young man named Dave, when I declined, he politely thanked me and went away. (Sorry, Dave...) That was a smart move on his part as pursuing a "no" after a customer says "no" is badgering in my book.
All in all, Ganley Honda gets 4 big stars from little, old me, for what they are worth. Go Tiffany and Dave.