For a long time when my mate and I walked past the store he would mention he would like an IPOD. So being the perfect mate I bought him one for his birthday. He opens it and said, why did you buy this I would never use it. I will spare you the rest of the conversation. So I go back to the store with the product in hand. I tell them I want to return this, I tell them why. They seem totally dumbfounded and find it very hard to accept that I indeed did not want the product. SO they ask a million question all assuming I did something to the product and rendered it unusable. Any fool can see it never came out of the box. So I repeat why I am returning it. Finally they say ok and tell me there is a restocking fee. I say OK as I had read the receipt. He said wait a minute. So I wait and he returns with what I assume is the manager. He starts his bull crap and literally yells at me about the fee and said I am going to have to pay it. I respond that yes I know of the fee as I told Him, point at the other employee. I have no problem with that, never did, never said I did. They finally took it and credited my card minus the fee all while they snarled at me. I guess I will never find out if I like Apple products as nothing on Gods green earth will ever induce me to buy from such imbecilic company.