My technician did a fantastic job! Such a nice, clean and relaxing environment really helps! I've been to others where they have you cramped up in what feels like a closet or a forgotten spare bedroom! Here I was laying down, relaxed and pampered! I was hesitant to get my lashes done again because I had a nightmare experience before. Let me just say - beware of inexperienced and cheap technicians. You get what you pay for. My lashes are natural, but make me look awake even when I have had 4 hours of sleep. I will definitely come back!