I've gone to Monetti's for alterations to a formal gown and jeans. Both were pretty "meh" experiences. The jeans were fine, but because I chose to have the original hem sewn back on, they constantly flip up. The dress was a little bit more problematic. I was pregnant at the time so I bought a larger dress, which had to be taken up and in in the bodice. They did that just fine, but somehow managed to shrink the armholes (I couldn't really bring my arms down). They fixed the problem, but charged me for the fix. Needless to say, I wasn't thrilled.