Dr. Patel has excellent bedside manner and the whole office has been great since the first visit! Haven't had an issue with payments -- they figure out what's owed vs what insurance will cover and will allow payment plans (I'm sure depending on what's needed/amount). That was a huge relief finding that out when I first came in. They're honest and will do what's best for you rather than try to price gouge you. I highly recommend these guys. :)