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  • Spring Training games should be fun any they are. Goodyear ballpark could improve the customer experience in many ways: 1. Parking - What a nightmare. All the entrances are off Estrella parkway. It takes forever! 20 minutes or more just to get to a parking space. 2. Getting into the stadium - Another 20 minutes to get through the inspection line and show someone your ticket. 3. Had a large hot dog with chili and cheese from a cart vendor. Hot dog was cold. Not cooked ... gross $8.25 4. Stood in line another 15 minutes for Nachos ... In short, ballpark management needs rethink the customer experience from ground zero. Reduce the wait times everywhere: parking, entering the ballpark, getting food. The quality of the food provided could improve too. I'll definitely go to a different ballpark for Spring training games.
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