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  • Can I give less than 1 star? That is way too high of a rating for this place. My dog had surgery in early December for a dislocated hip. It was a nightmare trying to get in to see the vet for a follow up. The vet they scheduled me with was not the vet that did the surgery and he knew nothing about orthopedic surgery/recovery. The front office staff was rude and very put off by me asking to schedule an appt with Dr. Gilson, the actual vet that did the surgery. I waited 3 weeks to get an appt. They called to cancel twice. I finally got in to see him in late January. 2 months after surgery! I basically had no after surgery care instructions for 2 months! Further treatment was needed, and I was told to make a 2 week follow up appt. Here we go again! When I showed up for my 2 week follow up, they informed me that the vet was no longer with the practice. Thanks for the phone call before I took the day off work. Not sure if Dr. Gilson had anything to do with my horrible experiences, but my take is that the practice is a disaster and I would not trust them to care for my laundry, let alone my pet. Each time I was there, the previous front office person had left and someone new was there. It was like a revolving door. Each more rude than the last. Every interaction I had with Dr. Gilson was positive, so my guess is that he is better off without them. I hope he opens his own practice. Please be aware before you take your pet here!
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