During the summer, West only seats on their rooftop patio (weather permitting of course). So considering how hard getting a patio seat at any other restaurant, I think this is a huge bonus.
I went to the 3rd floor on Scotia to get into West, and the hostess simply pointed to the stairs in the middle of the restaurant and said "Patio". K. Thanks . . .
When I made it to what I assumed was the patio, I kind of felt uneasy. It seemed abandoned up there with unfinished construction; they could at least have someone there to reassure you that you're going in the right direction (and not get attacked!)
I could see my group as I made it to the seating area so I headed over. Our waitress was quick to take our order (3 of us including me got the lobster mac and cheese, one the linguine and another the West Burger). Since we had a later lunch, it was less busy and so our food came pretty much right away and we all dug in. All of us who got pasta loved our food, our friend who got the burger came to realize his burger was still pink after a few bites - YUCK! Our waitress resolved this promptly with a new order and the manager even came by to apologize and said the burger meal would be taken off our bill - NICE!
Besides the burger incident, the food experience was great and so was our service. I'd be up for some lobster mac and cheese again.