About: http://data.yelp.com/Review/id/lboOojHQgqeOLS6e7cwKPQ

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About: http://data.yelp.com/Review/id/lboOojHQgqeOLS6e7cwKPQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-08-29 00:00:00 (xsd:dateTime)
itemReviewed	Sears Outlet
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	Save yourself a ton of trouble and stay away from this store. About two weeks ago, fiancé and I purchased a washer and dryer from this store totaling around $1200 dollars including delivery and installation fee. Everyone at the store was very friendly and helpful. The problem began after the unit was installed on August 16th. We had the unit installed by two store professionals in our new rented townhouse on Tuesday August 16th, and returned to the townhouse for move-in on Saturday the 20th. The first time we went to run the machine, we noticed water FLOODING into our kitchen...which backs up to the laundry room. It seems that the men who installed the washer failed to appropriately attach the drainage pipe, which lead to dirty laundry water flooding the entire laundry room and seeping through the wall under the cabinets in the kitchen. It had also soaked into the adjacent living room carpet. We immediately called both Sears and our rental company. Despite numerous calls to men both calling themselves managers of the store (turns out Dennis is an assistant manager and Trent is the store manager), and despite an "installation guarantee" listed on our receipt, nobody at this store seems willing to help us. Both managers indicate that the store "owner" will be in charge of fixing this problem... But the man is nowhere to be found. We're told that his first name is Vadim, and that's "all we can know". It has now been nine days since our brand new rental was turned upside down. We've received one call from Sears (today, finally) and nobody has come to look at the property. I guess the owner wanted to come look today... Which seems a little sketchy. Generally a non-biased contractor or restoration expert would come to look at the damage. Long story short, we are now getting our insurance company involved as it would seem that nobody at this company seems to understand the urgency of sitting dirty water over a period of time. I will never shop at Sears again, and will not touch a Sears outlet (which is somehow immune to Sears customer service standards) with a ten foot pole.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Anne

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