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  • This hotel is nice & new, and in about a year when all of their renovations are complete, it will be at least a 4-star establishment. Our stay (Dec 17-20) was probably a 1 or 2 star experience at best, but it feels wrong to dock them for trying to remodel and still rent rooms. I mean what are they supposed to do? I guess they could've assigned us a different room since I'm sure they weren't completely booked (she did offer to move us... eventually, but it was too late for all that). If you stay here DURING CONSTRUCTION, here's what to expect: *no daytime napping OR sleeping past 6:30/7am (noise begins). *no daytime TV watching, unless you blast the volume. *terrible WiFi connection in rooms; they recommend going to Starbucks or calling the internet help desk for a signal refresh. *sidebar... Isn't it YOUR JOB, hotel clerk, to get my WiFi signal refreshed?? *the hot tub/ spa as well as the swimming pool is unavailable (due to construction)... and the Mgr will lie to you, saying "All hotels close their pools during the winter so you're not missing anything by staying here." FALSE. While having afternoon coffee at the Bellagio, several guests were enjoying their pools, lifeguard on duty and all!! I loooove a hot tub, especially in winter :( *another sidebar... a mandatory $25 /night "resort fee" is supposed to cover (or provide access to) basic resort amenities like WiFi, swimming pools, housekeeping, etc... But if WiFi is down, pools are closed, sleep is deprived, and I don't require housekeeping for a 3-night stay, what did I actually pay $75 for?? (Grant it, upon checking out, she offered to refund $25 for all of the inconveniences.)
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