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| - I have given this place more than a few fair shots. Every time I am disappointed.
So going out to eat at a restaurant encompasses two major components: service and food. Sometimes one can outweigh the other and save the outing. Not here though.
Today's lunch was a birthday lunch for some friends from the office. We call ahead and place the order so we can accommodate the hour lunch, which kudos to this place, they took the order ahead of time. That is the only good thing I can say.
So a few of us arrive and we're gestured to our table. Not led, not even directed, just gestured in the general direction. Uhm ok.
We find the table by counting the seats at the table, we sit, and we're waiting for the rest of our party. I'm thinking they're going to take the drink order, but no, the server says our food will be right out. The entire party isn't even at the table yet. What about the drink order, what about the bread, what about a greeting?
I go to the restroom, and I'll say they have clean and well-stocked restrooms. Good job.
I return to the table and our meals are set around the table. People are still missing from the table, there's no bread, and the server hasn't even asked about drinks. Uhm ok.
So since the food is getting cold I try it. It's bland, flavorless, and the pasta is undercooked. Really?
The rest of the party arrives. Everyone has furrowed brows in confusion. The server reappears and then asks for the drink order. Still no bread.
A friend's eggplant parmigiana was burned. The replacement that came a while later was just as bland and flavorless as my pasta dish.
After a few requests, there's finally bread on the table. Which would be exciting if it weren't stale.
Past halfway through our meals, the server offers up fresh-ground parmesan. Thanks, that would have been great at the beginning of the meal!
So the meal ends. I am doodling on the table (they do provide crayons and the table cloth is white butcher paper, so that's cool). The check is paid. We leave.
Sadly, this is not the only bad experience here. I've had visits where orders have been completely wrong and replacement meals have come after everyone else is done with their food, where I've been made very uncomfortable by the way-too-handsy server who creeped me out and I had to clearly indicate to not touch me again, and where I've had to flag down a random busser just to get some water.
If it weren't for the fact that they take orders in advance, the clean bathrooms, and the fact that I can doodle on the tablecloth, I would only give this place one star.
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