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  • I'm not an expert on Cuban food so I feel hesitant to give them such a mediocre score, but regardless I think there's a lot of things they can improve on. First, the options are too limited. I don't know if Carlitos is planning to add more variations and choices but when I was there it was very limited: two choices of rice, two choices of meats, two veggie choices and desserts. Secondly, the food itself did not taste very fresh. I went in here thinking it would be more restaurant style but it's set up buffet style, with the food pre-made and sitting in steamers. This is usually OK but sometimes the food doesn't taste 100% fresh, which was the issue here. Lastly, no cards, cash only. Again, maybe because this place is new they don't have a proper POS system installed yet, but I hardly ever carry cash. I happened to have a few bucks in my car so I was lucky. I really wanted to like this place. I remember having some of the best Cuban food ever when I was in Miami last spring so I came here expecting the same thing. I was disappointed they didn't have Cuban sandwiches or much of anything at all, but perhaps because it's new. I asked the workers a few questions but it didn't help that none of them could communicate with me.
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