The food is good. Better than you'd expect even. But this is the third Steak 'N Shake that I've been to and each one has slow, slow service. I am giving up. I even came knowing its be slow. I had no place to be. I thought I could wait. But this visit was like the restaurant from hell. Except the food was good. I don't want to blame the servers as they seemed to always be working. But somehow the setup of the operation has refused to even try to learn anything about efficiency.