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  • I love Rubio's. However, the employees at this location have NO IDEA what customer service is. We walk in and the guy at the counter is on his phone. He finally takes our order, and just as we were paying for it, another employee comes up behind him and tells him, "dude, we're closed," and cancels our order. Really? They had not locked any of the doors yet, and if they are going to leave the doors unlocked for customers, they'd better be serving food. I don't care if they've "put the food away." This was absolutely THE worst customer service!
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