This is by far the worst car wash I've ever used. My normal car wash was closed yesterday and I had a business meeting first thing today. I wanted my BMW nice and clean from the previous day's storms. I went in and requested a hand wash. They informed me it was an hour wait! I said ok and walked across the street to do some shopping. I was gone an hour n half. Wales back over to see that barely had just started it. It then was another 50 mins till it was complete. Now if it was perfect like the other car wash I use (Charleston Car Wash) then I would still have been satisfied. However it was not. Still a lot of visible dirt on lower rockers, windows were all streaked. There was tire dressing on the tire treads which then got flung on down the sides of my car. HORRIBLE HORRIBLE! Oh and did I mention a hand wash is almost $40!!! I get a hand wash and hand wax at Charleston Car Wash for that!!!! Never again! I will stick to my home car wash from now on! Fabulous Freddy you guys SUCK!!!!!!!