No complaints! I made an appointment and I was glad I did because this place was jumping. At 10:30am on a Monday! Seems like lots of "regulars" which for me is a good sign. The guy who did my pedi was a pro: nice results, nice massage, no nicks or cuts on my cuticles. I did have some wait time after getting checked out since it was so busy but with a local Mom & Pop nail shop (I'm assuming the folks working there were a married couple), I have lots more patients. Right now spa pedis are on special for $25 so this will be my new go-to place!