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| - If I could give a -star I would. My shower was leaking, I call AHS they sent this scamming company out. after looking at the handle, with his allen wrench, he tells me that he cant get the screw out because it has "Rusted Out", and that he is sure its the shower valve because if the screw is rusty than he know the valve is no good. (i only been in my house 4 years, but the house is 15 years old) he explained that since he couldn't get the screw out he would have to make a cut around the handle to fix the problem and replace the handle, making it sound so easy. Im like cool, because i know the valve is cover under my warranty. he tells me that he have to get approval for the cut and make sure that the valve is covered under my warranty, and that he would have his company call me once he got the approval to set up a time. ok. well later that night i got a call stating that my claim was denied, that AHS don't cover valves, so i ask her how did they really know it was the valve because he never took it off to look for sure, she said i don't know why they denied the claim but he could fix i for $750, joke right. so asked her so your saying they don't cover my valve, she said i guess not, thats why they denied it. As soon as i got off the phone with them AHS called to let me know why they denied the claim, the plumber guy told them that "THE SCREW LOOKED LIKE ITS BEEN FORCE." so in other words i tried to fix it and messed up the screw, (which is far from the truth) but thats not what he told me, (AHS thats a whole other yelp,) i called AIR SCAMMING SQUAD, to find out why the man told AHS a whole other thing, she told me to call the owner ARMEN and speak with him in the morning that he would be in, in the AM 9am, i call speak some women she stated she was manager and that the owners will be out of the office all week and try calling back at that time, they are out of town..but was there something she could help me with, so i explain what happen and could she explain what "the screw looked force" meant? she got rude!! she told me she didn't know, maybe it meant he tried to get it out and couldn't, which sounds like he did it, so why didn't he tell the company that? she said he did state that it was rusty, so why didnt he tell them that, she said well he will not change his write up and that i need to take the matter up with AHS. after reading other reviews i see this is what they do. SMH they are crooks and my next stop is BBB, these people are sad. STAY AWAY FROM THEY, THEY LIE!!!!!!!
*****UPDATE*** Jan 6, 2018---
got a LEGITIMATE company out to my house and just as the crook said before the screw was rusty, and the guy said that an allen wrench was the wrong tool..the screw required a star wrench...so the idiot didnt even have the right tool. AND HE WAS SO NICE!!! smh...again if AHS sends this company to your house SLAM THE DOOR IN THEIR FACE, unless you like supporting CROOKS!!
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