I had a horrible experience with this company!
I have rented from them several times at their Phoenix International Raceway Kiosk.
All but the last rental went well.
I was surprised with a $300 Charge to my card, 3 + weeks after I returned both Fan Vision units at the end of the race weekend in early November of 2012. This surprise charge was just before Christmas.
Why didn't the charge appear the day after the race? (I still had the receipt then)
Why would I only return one unit?
When I inquired they asked me to produce my receipt to prove the return of the units, I guess I am partly to blame for trusting the company and their employees and tossed the receipt soon after the weekend.
Why would I keep it? I returned both units!
Why would I keep a unit that is useless to me without a subscription that would surely send up a red flag if it was activated
I have a few theories.. A dishonest employee? a faulty scanner gun?
I am at a loss! I don't think the employee that checked me in said two words to me. Not a hello!
Not how did they work out for you?
Not a thank you for your business!
Does not sound like southern hospitality that I learned to expect / experience from other NASCAR licensed vendors
I learned a valuable lesson to keep every receipt from all companies from here on out, so I will thank them for the $300 lesson, but it was a bad blow.