I came into this branch needing help from a financial advisor about an IRA distribution and got help from a personal banker, Adam. He was so helpful and made sure my transaction went through ok to my other accounts. Very professional and courteous. He remembered me from the last time I went in needing help with the same type of transactions. I rather go to this branch than the one down the street from me. At least with this one, I am treated and greeted far more better than the other northern Scottsdale Rd location branch.