Have been going to this place for awhile and have noticed the decline in customer service. I have worked with Eric before (owner) and he is very professional and was always willing to help out. The last instance was when I sent my truck there to get fixed all of a sudden my check engine light went on before I left the lot and the mechanic said "I don't know why that's on...we couldn't figure it out" but offered to leave my car again and they would check it out for another diagnostic fee...so I said I'll go somewhere else and luckily my brother in law is a master mechanic went and noticed that one of my O2 sensors was slightly unplugged. Another instance before this happened is that I went to get my AC fixed and they charged me money to say that "your AC doesn't work" I told the lady "I know that is why I brought it in to you" and she said "well it's going to be 1400.00" I was able to get it fixed at whitey's in Scottsdale for 600.00. The only reason why I gave this place an extra star because Eric was so great in the past. Maybe this place just needs qualified employees that really care about customer service