overall bad customer service. I have been to several locations and have come to the conclusions that the employees are very rude and inattentive. I thin it would be good for the owner to invest in better customer service.
The maple heights location is probably the worse. Very rude employees. The bathroom was gross and did not have soap (eeewwww).
The oakwood location served our family a spoiled piece of chicken.
I highly respect the concept of this business and that it is black owned. However, they must do better.