Room was average, the workers, from front desk to the kitchen ladies were all great. they were nice and friendly and super helpful. packing was not an issue, and the place had a gym and indoor/outdoor pool. It's kinda far from phoenix proper, but was a few blocks from a new shopping center which had a ton of chain restaurants. the room had a minifridge and microwave. i did not use the microwave, but i can say the minifridge didnt get very cold. when it's in the 90s outside, you want your water to be ice cold. the fridge kept it just under room temp at most. breakfast was decent, but eating out would have better. they provide 3 free drinks nightly and complimentary popcorn. my only gripe? no lotion in the bathroom, how is an ashy girl supposed to get her moisture on?