Haven't been here in awhile and now I know why...
The location and restaurant appearance is nice and was clean and comfortable BUT the food was a huge disappointment. I saw the pictures of each dish and selected the Pei Wei spicy with chicken and looked like it was stir fried with lettuce cups instead of the rice. What I got was 6 pieces of chicken swimming in thick gooey sauce that looked jelly-like with 3 slices of carrots so thin you hardly can see them in the sauce and snap peas. I didn't see all this sauce in the picture and I know it doesn't always look like the picture but it was like I ordered a soup. The sauce was supposed to be spicy, hence the name but it was more sweet than anything.
I wanted to complain but I had an infant with me and difficult to carry her around with my plate but when a server came by and asked how everything was, I told her I was disappointed and she grabbed my plane and walked away. I thought perhaps she was going to get the manager but waited outside 15 minutes and no one ever came back out.
A very sad version of Asian American food and will probably continue going to PF Changs rather than Pei Wei in the future.