Went for lunch today. Have not been there for a while. Usually I would give then a 3 or 4 star. But not this time.
We where seated promptly and that is the last positive thing that was done. Server finally came about five minutes later and took our drink order. Ten minutes later drinks finally came. He then disappeared. We waited over 15 minutes and he never showed up. I went to the dinning room host to ask where the server was. Another five minutes he came and took our order. We waited and waited for our food to come and the server was no where to be found. Finally I got up again and he was taking another order right behind me. Now we have been in the restaurant for over 45 minutes. He finally brought the food. You could tell it had been sitting in the heat lamp for quite a while. He never came back to see if we needed refills or anything else.
The food usually quite good. My wife and daughter had no complaints but mine, I had steak fajitas. The steak was as tough as nails. I did not want to have it replaced as It could have taken another half hour. The toppings that come with them is a joke. There was so little salsa it could not be even a spoon full.
After this experience needless to say the tip was what the server deserved.
I probably will return but if the service is not improved I will just not go there I will try the new Red Robing just down the street.