I've been living here for just over four months. So far everything has been great. The office is open until 6pm in the summer so I have no problem coming in to see anyone with any issues. The issues that I have are always minor things. I haven't had any problem with tenants, but I've heard complaints on other sites... so I suppose I could just be lucky. The grounds are kept pretty nice and the apartments are just as described or better. I've only had a few instances where a service call wouldn't get answered, but after living in a few apartment complexes in my life, I've come to expect that and San Moritz is better about it than most.
I haven't had to call in for service for about three months (all of my service requests were small things when I first moved in). Since then everything has been great. I would definitely recommend the place to others.