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  • Well, I purchased a used 2013 Dodge Dart from them after I talked with them over the phone, then came in to test drive some cars. I was asked "what can I do so that you'll purchase the car tonight?" I felt, pushed, rushed and just a dollar sign to them. Within 48 hours I had to return car to fix the airbags, rain sensor for windshield and the outlet for my phone charger didn't work. It took them 7 days to fix these things. Within a week after that, my right headlight went out and battery was dead. 125.00 to replace headlight and 115.00 for a new battery. I called three times with a promise that I'd be called back from management. Never received a call. I called back and talked to repair department. He gave me his name and number and promised a call back in 24 hours. He never called. I called back 3 days later as I'm busy, plus wanted to give them time to make it right. The guy told me that he was sorry for not calling me back, but at the same time, "no one is/was planning on calling you back because your car is out of warranty"! Are you kidding me? So, your practices of being "the #1 and biggest dealership in ALL of Arizona" is to just ignore your customers and their new purchases? What a joke!! They don't care about me, I'm a number and $$ to them only. Car is sold, warranty passed about 450 miles after I purchased it and they don't care at all for my future business or that I work less then 15 blocks away and deal with clients everyday and I'm spreading the word quickly on how horrible I was treated by EVERYONE/EVERY DEPARTMENT there. If you want a piece of crap car that they don't care about fixing or making their wrongs right, go here. If you do care and want a great car and good customer service, I suggest you stay FAR from this place and go somewhere down the road.
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