They have an extremely nice staff, however they gouge you for everything. Everything is an additional charge. My dog was in on October 18th and had a chiropractic adjustment and had his glands expressed. Needs to go back for glands and rather than just 5 minutes and a quick follow up they want and additional office visit and an extra $20 bucks. He's been there twice since moving back to Phoenix and already dropped $500 rather than the $200 we would have spent in Denver. Feeling a little ripped off right now!