Tried of hearing excuses from Camping World, I was too... so let me tell you this, the service department at RV Master Techs provides outstanding professional service! I could not be happier. No need to battle, they have excellent customer service and you're not waiting WEEKS for your work to be completed. They recently offered a free seminar for Solar, the service guy did an outstanding job!! We walked away knowing how Solar actually works. Questions were asked, and he nailed the answers! Don't let Camping World cause you unnecessary stress CALL RV Master Techs!! You won't be sorry. They did repair work on our Cedar Creek, Silverback.