I have been under physical therapy (PT) care with Pam Neuharth, owner of OTW for a few months. I have a complicated and extensive history of joints and bones issues and was born with club feet. Pam is very diligent, personable, caring and reliable. What differs OTW from other PT places is that I spend a whole 1/2 hr or one hour sessions with Pam only. In other places, they have PT assistants and patients end up spending minimal time with the physical therapist. Pam has really good suggestions and useful recommendations and makes excellent observations. Her sessions are varied, it is not routinely the same treatment. I would definitely recommend Pam.