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| - I struggle with deciding whether to give it three or four stars. The burgers blow every other burger joint in the county, out of the water. Hands down. But little intricacies here and there made me raise an eyebrow on more than one occasion. But, the burgers make up for it; so I'll go with 4 stars.
-1/4 star for pointless TVs on the walls (I really hate the American need for constant brainwashing. And all that was on was the ESPN sports ticker)
-1/4 star for Heinz not being the ketchup of choice in their red squirt bottles (I'm Pittsburgh born and bred bitches, I know my condiments! I almost took a whole star for this alone, but I changed my mind after I finished my entire burger)
-1/4 star for mediocre service (I had to ask for a water refill? And the kitchen over-cooked my burger. I wanted pink, I got it well done. They're lucky it still blew me away in flavor. Plus our waitress was rarely to be seen on the floor. Probably too busy flirting and distracting the grill cook in the kitchen ;-))
-1/4 star for uncomfortable metal chairs.
We went on a Friday night and only had to wait 45 minutes. I didn't think this was a big deal on a summer Friday evening. Plus, the hostesses take your cell phone # down on an iPad and call you when your table is ready. 45 minutes is enough time to mosey and walk around The Waterworks to window shop and kill time; however, most people choose to wait and hover around the front door.
Going in, the ambiance is pretty badass for a burger joint. It makes more sense than BRGR's ambiance (sleazy bachelor pad meets grease monkey). A LOT of design work and detail went into the space, the lighting, the menus, the table caddies, and the "create-your-own" burger pad; that we appreciate. The owner definitely spent a pretty penny on a sweet branding theme. The ironic thing about Burgatory and their "devil" like setting is that the majority of the clientele is *bigger*...and well, probably in a health purgatory. There are ZERO healthy options. ZERO. If you're health and super food conscious - just don't go here. U won't find anything modifiable enough besides a plain piece of chicken.
But we put in a killer workout 6 days a week to eat the way we want and this was our one day a week cheat meal. And so glad we picked this place to do it!!!
The burgers they offer are all way more inventive than BRGR. They're creative, they're named less offensively, and you can substitute (thank the lord!!! We have allergies to some foods). But truly, the way to go is to create your own masterpiece. Tim W. Breaks it down in his review (Thanks dude) how to create it. There are soooooooooo many options. You could go back 100 times and try a new combination every time.
I ordered a beef burger, on an herbed foccaccia bun, peppercorn rub, with sautéed mushrooms and onion straws (no cheese - allergic to dairy). My boyfriend had the bison, with whole wheat bun, peppercorn rub, with sautéed mushrooms and roasted red pepper. I got the chips, he got the rosemary and sea salt French fries. The first thing we noticed when we picked up our burgers - THEY HAVE WEIGHT AND MASS!!! These are dense ass burgers!!! And, I didnt have to pull off half the bun to find my burger!! ( BRGR ). Truly, after my first bite I said, "Ok, I have to go edit my BRGR review and take away ANOTHER star. They shouldn't exist compared to here.". My burger, even over-cooked, was phenomenal. So much flavor, I didn't even need ketchup all that much (so I didn't mind too much THEN that it wasn't Heinz because I didn't NEED it). The chips were awesome (but Buffalo Blues still wins the battle for homemade chips). But the rosemary and sea salt French fries? I'll go back for THOSE!!!
In the end, this is THEE place to go if you're craving a to-die-for burger. It helps that the sin going down my gullet is too good to even think of the horrible things that are going into my body. We left very satisfied, very full, and already thinking about what we would order the next time. Skip BRGR, drive over the river, and indulge in Burgatory. Worth the price and experience!!!
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