Wish I could give 0 stars because of the horrible customer service. I canceled my membership over a month ago and they still charged me again this month! They have incompetent people working there. When I called to dispute this charge they admitted they messed up when I canceled my account. She then proceeded to tell me that the reversal takes up to 10 days! Sorry but I live paycheck to paycheck, can't afford to keep being charged a number of unnecessary times! Worst gym ever.....