One start is way too much will never return to this place again. This is the worst customer service I have ever experienced. Do yourself a favor and go with Autonation Toyota in Tempe. We are very happy with them even if you are on the west side it's worth a drive. Have nothing but bad things to say about Avondale Toyota. They lost a sale of new Tacoma!!! They lost a customer and few more because non of our family will ever step a foot in that place again.