| rev:text
| - The only thing if any I liked about this hotel is the room I stayed in had the elevators across the way from the check-in desk without having to walk through the casino.
First of all I would like to say that when I booked the room I knew it was going to be expensive, but I was not expecting rude and incompetent staff.
I stayed on 5/15/11 and booked the room 2-3 weeks in advance. I get to the check-in desk and this cocky punk was checking me in and told me to sign in on the i-pad they had there. I told him I wanted a paper slip as proof. He got the paper slip but there was no reason for him to be an ass about it. I get the paper slip and put the whatever required deposit and then I was told to wait another 2 hours. As anyone in ths scenario would get a little angry and I proceeded to tell him that why would you take my info, CC, and deposit and not give me a room key. Again with the rude/ cocky attitude he said we have to wait until a room openes up. Needless to say I go back 2 hours later and the man at the desk tells me that you will still have to wait. At least the second time I inquired to my room status I was greeted with a very helpful and polite english man [at least he looked english to me] that explained I would have to wait longer.
It as almost 6pm when I was able to check-in.
When I go to the room (WE 4605) I step into the elevator and I push the button and nothing happens. The other people in the elevator tell me to put my room key in the slot and select my number. You think the woman check-in clerk I finally got the room keys from would tell me that; but NO, they neglected to mention it.
I'm tired, and a little angry at this point but I sucked it up until I got into the room. You think wating that long to be 'ready' and clean would actually make it clean, but guess again. There was actually a woman who came to the door and brought me some new lip-balm and soaps, and towles. While the soaps and towles were actually missing; I would never use the lip balm; but I looked and the seal was broken indicating who knows where someone used it on their body.
Now you have every right to believe what you wish but every hotel I have stayed in so far [perhaps not recently with all the new rooms etc...] has always had a Gideon bible in the room. Not this one. They had other books, but no bible.
Yes the bell man was very polite when he brought my bags; but when he offered to show me the remote controls, the televisions both did not work. He said he would send someone to take care of it but nothing happened. They even had a screw on the remote that would not even let you check the batteries. I could not even check into menu with my room bill, and changing the channels required manual adjustment that even did bearly work. A new hotel and the TV dont work ???
Perhaps the death nail for anyone would be the used birth control prevention device that was laying on the floor. Needless to say I spoke to the clerk again and demanded that my room be refunded. When he refused to do it I spoke to the magager on duty about the item I found; he said obviouisly someone did not clean the room very good. I was angry at this point (like anyone would be), and told him 'you think?' Having me wait to clean the room and I find a birth control device on the floor. To add insult to injury he would only refund half the price of the room. I Would not recommend the cosmo to anyone.
Rude and incompetent staff, ultra late check-in, water spots on the glasses, missing towles, missing soap, used lip-balm, non-fuctional televisions, and used birth control prevention devices on the ground; No THANKS!
Do not stay at the cosmo; EVER!
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)