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  • Too many of the books assault you with mustiness or worse when you open them. For many years, a lot of the books, especially the ones in the boxes on the floor, were thoroughly dusty. Only a couple of years ago did a staff person or two take it upon themselves to do any cleaning or rearranging. That was, in fact, the only time I've ever seen a staff person away from the register area. The staff, when not pretentious, show little or no interest in customers or the bookstore. They seem to be chosen for their ability to keep the owner company. Because they seem never to leave the register, they also don't know what's on the shelves or where it might be located. That's the problem with a skeletal staff who aren't asked to do anything but provide conversation and hands to ring up sales. At least the pretentious ones have some book knowledge; even the owner obviously doesn't keep up with the NYT Bestseller List, the NY Review of Books, the London Review of Books, Publishers Weekly, or anything else I can see. If you're disabled, forget accessibility. I guess Paul's was grandfathered into the city, state, and national statutes, but no one in a wheelchair could get into or through large chunks of the store. The books are often ridiculously overpriced. The owner largely insists on charging half of the price of the latest edition of a book that she has a (not terribly good) copy of from 40 or 50 years ago. For some reason the owner also thinks it best to DEFACE books by scoring out prices on the backs of mint condition books and then writing a nice large price on them in pencil. (To be fair, this seems like a comparatively recent practice, maybe within the past five years.) She forgets that sometimes people go to used bookstores to find books they want to give as gifts; certainly you should give them that option! Even if you were to erase the price, it's indelibly impressed into the cover. This is an OBSCENE way to treat books anyway. I guess I could say one good thing about them: they play good music, usually old jazz on vinyl. Otherwise they play NPR.
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