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| - Our pet Schnauzer "Bear" was diagnosed Lymphoma on 8/8/2016 by Dr. Hudman at Kennel Care in Chandler. He
was prescribed Prednisone and I was told he had 30 to 60 days to live. Hudman also recommended chemo therapy, which I declined. On 8/28 our pet started experiencing, what we thought was pain. On two evenings, my wife even slept with him on the floor to help comfort him. When I initially talked to Dr. Hudman he indicated dogs didn't experience pain with Lymphoma, if anything it would be like humans have the flu bug. On 8/29 I called his office 1st thing in the morning and left a message for Hudman to call me. At 4pm and not hearing back, I called again only to talk to a girl that got a little testy me saying he returns his calls after 5pm. I never heard back so 2 days later on 8/31 I called again and because of the tone in my voice, I was immediately transferred to the office manager Nick. By the time the call ended Nick understood how upset I was about not receiving a call back but more so how concerned I was about Bear. After another 2 days I never heard from their office at which point a friend of mine referred me to another animal hospital. I contacted them, set up an appointment and requested that they have the medical records on both of my dogs transferred from Hudman's office. Lord and behold within 20 minutes of the request, I then received a call from Dr. Hudman. How convenient.
Even though his apology sounded sincere, his justifications didn't make sense. I no longer trusted him or his staff to entrust the lives and welfare of my pets. There was no excuse for their lack of professionalism and sincere concerns for my pet's welfare. Perhaps they are disorganized, perhaps they were upset they weren't earning thousands of dollars for chemo therapy or perhaps they really lack a sincere interest in the welfare of my pets. Whatever the excuse or rationality, they will never attend to any of my pets and I will never recommend their medical services to any pet owner.
My appointment was today at the Alma School Animal Hospital and I visited with Dr. Christian. After examining my dog and asking me a lot of questions she prescribe a slight pain killer for Bear which will help him feel more comfortable for what remaining days he has left. Hudman never prescribed any pain killers! When it's time we will bring him in and have him euthanized by them.
In conclusion, Hudman and Kennel Care for whatever rational, cause undue stress to both me and my wife and God knows how much pain Bear had to live through for a few days by not returning my calls and attending to his needs. After what we just experienced with them, I know they didn't have any sincere interest for Bear's welfare. I wouldn't recommend Dr. Hudman or Kennel Care to anyone for any reason.
Regretfully,
George Abernathy
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