| rev:text
| - Positives: It was my first time, I found this salon just by googling nearby hair salons because I badly needed a haircut. Rita sounded very nice and was willing to take me in the next day. She sent a message following up and confirming on the day of the appointment. She was as easy to talk to and is good at what she does - at least for the service that I needed - haircut with style.
Negatives: For the 2 opportunities of corresponding with Rita prior the appointment and even during her service,she did not mention about cash payment for first time clients. She want ahead wash, cut hair, all throughout the appointment she was trying to sell more services and products. I agreed to a deep moisturizing at $20 at which she said she was running specials (regular at $30+). She was selling shampoo and conditioner too, which in my mind - I would need anyways so although expensive (price was $24 each, $48 total for shampoo and cond), okay I will buy. After the haircut and I asked how much total and giving her my credit card which I use in my day to day transactions, she said it is the building's/studio policy not to accept credit card for first time clients. I said I don't carry cash and you did not tell me beforehand, and she responded that she was not sure she mentioned it to me and told me that the nearest ATM is just a short 1min walk and she would deduct the $3.50 ATM charge on my next appointment with her. I said I don't like that she was not upfront and I personally avoid using ATMs unless it's at my bank. And she reiterated the building's policy. To sum up the charges, $45 for haircut and I wasn't told as well she was charging for "haircut style" at $20 and the $20 deep moisturizing and the $48 products for a total of $133 (without products taxes). I felt angry and duped, so I said I am not getting your products anymore, and she asked why and I told her because I am mad that she kind of duped me. I am not sure, probably she didn't meet her quota that day, she just wanted to take more money and in cash. But what I am not happy about is her pure dishonesty. If the building policy was true, she purposedly did not mention about cash payment until after the fact that you cannot have a choice than to pay her. She may be a good haircutter but I ca n not trust people like her. There are a lot of haircutters/stylish better than her somewhere. Hard lesson for me, but I can't deal with crooks like her. Consider yourselves warned.
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