I am amazed they had any bad reviews. This place is far superior to any brake and alignment shop. They define going above and beyond. I read other reviews and I could have copied and pasted most of them. Scott is the man. Didn't just describe issue but showed me the technical stuff on paper. As with some of other reviews, he didn't charge me because " it wouldn't be right". I'm a lifer now and if you go anywhere else, your making a mistake. Honest, quick, and treats his customers and his employees with respect.
I think the bad reviews were before Scott got there because he wouldn't allow that to happen.
For example, he wanted me to test drive my truck before I left to insure satisfaction. THAT HAS NEVER HAPPENED AT AN AUTO REPAIR SHOP
I just wish he would open a restaurant.