tldr; Very professional, hygenic and fast! I got my first Brazilian here and it was a breeze. Go on Tuesdays / Wednesdays for 15% off their regular prices. Also if you're a first time customer make sure to take advantage of a free underarm wax! You can make an appointment online or through the phone.
The entire process took less than 15min and was nearly painless. I was greeted by my waxer Margo (who is amazing btw!) and taken to a room where they had a rest table covered in one-time use paper to lie on. She does more than a dozen a day and there's really nothing to be shy about as she'll talk you through the process. I loved how open she was. Everything was one-time use so it's very hygenic and you get some after-wax lotion. Margo also recommends St. Ive's Apricot Scrub for post-wax use to exfoliate and deep clean the pores.
FYI, this might be TMI so read at your discretion.
**Underarm**: 5min
I was told to take off my shirt and wear either a tank top or a bra and lie down on the table. Then I was instructed to raise my arm over my head and hold the underarm skin taut while she applied the hot wax and ran the one-time use paper over it twice and removed all the hair. Due to the speed and the heat of the wax it was virtually painless and super fast. She then applied a wax cleaner to remove the residue. Easy. (Disclaimer: I've waxed my underarms myself before but it is definitely less painful to get it done by someone else)
**Brazilian**: 10min
First time! You don't need to trim with Margo though some other waxers might insist this. I was told to remove everything from the waist down and lie down on my back with a towel over my nether regions. I was warned beforehand that it would hurt but as long as I followed her instructions it wouldn't be so bad (and it wasn't!). Anyway she did this in small sections depending on the direction of the hair growth. She also told me when to breathe in and out so I would experience the least pain and shock. You're also holding parts of your skin taut to ease the process. Afterwards you're told to flip around to get any pieces of residual hair. Apparently you can even get fun designs on the front but I was recommended the full Brazilian for the first time.