I hate leaving reviews with complaints, I seldom do. This was a hard one for me because this used to be my favorite spot! Came in here late night after craving it all day, was super excited! Waited about 30 minutes as usual because the food is usually awesome! So I don't mind waiting. Ordered my usual spicy chicken ramen with an egg and butter, extra onion. Well when my food comes, it was luke-warm :( I'm not one to send food back in a restaurant, EVER. It's not like I had the chance to anyway because they were too busy to even come check on our table and see how our food was or if we even needed anything. I definitely won't be going back to jinya for a while. They're so damn busy all the time that they lack customer service. it's too bad because the food really does taste bomb!