I own a property managed by Osselaer for the past 8 years now and the HOA managed areas appearance are in a state of decline while HOA fees increase every year.
Most recently I have gotten a stern weed warning even though my property has very little to no weeds and has more appeal than 80% of the other properties in the neighborhood.
I am not sure if its the lack of leadership in the HOA board or Osselaer to blame for poor pool contracting and weed fines but either way they are doing a poor job.
I would give them 1 star but have been happy that Karen typically returns my call within 24 hours.