rev:text
| - The food here is decent. It's just a damn shame that the people running it are rude and don't know how to fulfill an order.
New Years Eve, 2014. We were at a house party in the area and decided to place a take out order to be picked up at 6:30. We call in the order around lunch time. No problem she says. We arrive to pick up our food at 6:30. This place was packed! We couldn't even get parking in their lot. Thank God we placed our order in advance we said. We go in and there's at least 15 people in line. Calmly wait in line for our turn. Listening around, people are angry. I ask the gentleman next to me what's up. He's been waiting over 45 minutes for his food. WHAT? When did you order, I asked. He says he called in his order A WEEK AGO for pick up for his NYE party. Oh crap! To which the lady waiting next to him says, I ordered two weeks ago for my party and asked for delivery and not only did they not show up with food, they don't even have my order! Needless to say our order wasn't ready. To make matters worse, this genius running the show was still answering calls and taking more orders!!! One hour later, at 7:30, we got our food. Even then, it was only because we cussed this woman out. She tried to blame us for the delay saying that we ordered so late so what do we expect? Late? 6.5 hours notice isn't late. And even if so, then don't take the order! Other people ordered weeks before and she still didn't have their food. We left behind around 40 angry people, some of which were there before we got there. What's even worse is that the genius was telling people on the phone that their orders would be ready in 15 minutes! It came to a point where everyone in the restaurant was just laugh at her.
Now I've called before to place an order and this place didn't even recall taking it. So I half expected this. The only thing lucky about this place is that the food is good. But the lady running the show isn't the brightest bulb. She knows people will come back no matter what, so she'll treat you how she wants to treat you. I personally won't be going back again. My two stars are only for the food, otherwise this place gets squat.
|