It wasn't the luck of the Irish! Well, it may have been St. Patricks Day....but the experience was fantastic. First off, I have been going to this facility for the last 10 years through all of its incantations, management changes and problems. I had a great conversation with Rick and Jim the two Managers brought in to turn this place around. If today was any indication, they are on the right path. I had a 2:30 appointment for an alignment and tire rotation. My car went back promptly at 2:30 and I was out in a bit under an hour. If you have tried them and walked away with a bad taste, give them a try again. These two gentleman appear committed to making this store a top performer!