This is in regards to the staff located in the Petsmart on Eastern in the McCarran Shopping Center in Las Vegas Center, Hospital #1394.
Wow, you guys are really something. I can't even begin to express how disappointed I am with your staff. I called last night around 6:15p to see if I were to take my dog in, would you see me. And the answer was a big fat NO. My dog had gotten his ear bit and it would not stop bleeding. I get it, you want to go home at the end of your shift. I do too. But when there is an actual emergency, you have the nerve to tell me no, we will not help your dog; go to the emergency vet. I'm lucky that the emergency vet was helpful and able to help my dog. I am going to tell everyone that will listen to NEVER go to a Banfield hospital, they don't care about the well-being of your animal. I guarantee that if I were to walk into any vet if they were closing in 5 minutes, they would help my dog. You need to strive to be like that or close your hospitals down.