Natalie is AMAZING. I've been to a LOT of estheticians and have worked in the industry for over ten years. I had perfect skin for years and for some reason I broke out all this year. I couldn't do anything to fix it. I had tons of facials with different estheticians throughout the year and she was the only one who could help. She gives amazing advice, is really fun and hilarious to be around and is very knowledgable and no-nonsense about skin care. She uses all homemade products designed specifically for you after she really carefully discusses your skin with you. It's very personal and such a holistic approach. She really respects you and everything that may be going on with your skin (outside of just looking at the surface stuff). Also, her prices are a great deal, especially for her homemade skincare products. I've never had such amazing results. I really love her!