Horrible experience!!! My friend and I was rushed thorough the whole thing. The workers did not ask us what we wanted; when we came in, they sat us down immediately and started working on our feet assuming that we wanted a regular service. We had to tell them what we wanted; they seemed not thrilled that we wanted more service said. The lady who did my pedicure, rushed the whole spa pedicure and did a horrible job on callus treatment- burnt and scraped some skin off my foot and ankle. I had to ask her to be easy and slow on my foot, she just looked at me and laughed. Did not apologize. As she led me to her desk for manicure, she was on her personal phone the whole time- t kept ringing and she had to stop multiple times to answer her phone and calling back. I felt that she was not doing a proper manicure procedure cause my manicure was poorly done. Again she didn't ask me how I want my nails to be done. Another customer sat by me, was shocked on how poor customer service they gave me and my friend, apologized that we had to go through this kind of customer service. I never had a horrible experience anywhere else until I came to this place, Very disappointed.