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| - When I called to upgrade from South tower to Rush the operator tried to sell me access to "VIP" checkin, where I could skip "lines" and would be guaranteed a king bed I had originally reserved...this for an additional $20. Thanks, but no thanks....I looked in the VIP booth and apparently what was given out for that extra $20 was bottles of juices and water the likes you can get at wal-mart for 79 cents....at checkin at 1 pm there was no line at the main desk...a drop dead blonde with half her fake boobs exposed worked the desk...and said the room had a view of the strip....it did...sort of....you could see the south tower as well as side of another hotel and the Strat and Trump tower and Rio and Palms in the distance but almost nothing on the strip as the young model clerk stated.
Room was nice...TV was 42" but only had local channels and a handfull of cable...no HBO....but I saw that the cabanas in the pool area had TVs with almost 100 channels....wtf??
Soon after checkin I had to get a six-pack of beer and another bag out of the car and on the way back to the room I stopped by the "H2O" pool and hot tub facility, and I asked where the towel area was and a "security" employee brusquely said "not with that beer." Excuse me..I did not see any signs as to what is prohibited at any entrance to this area. I was planning to go to the H2O after I dropped my items off in the room anyway.
The next evening at 8 in the evening I returned and entered the main pool. As I approached the fountain, this same individual I had dealt with the previous day rudely told me, "Buddy this is closed." Hotel employees do not call guests "buddy"; I am not his buddy and I found that offensive. "Sir" is more appropriate. Tool may have been supposedly trying to do his job, but it was apperent he was on a power trip. said "I'm easy to get along with." No sir, I don't know you and don't care to, and you were trying to be a horse's ass to a paying customer and guest who had spent a lot of money in rooms and other hotel facilities to that point. He wanted me to go to the upstairs pool, but I did not want to interrupt the young girls and their Olympic training session. I specifically wanted to go in the fountain pool, away from the fustercluck of the hot tub and upstairs. Upon exiting, I threw the towel back into the pool for douchebag to fetch.
Fault also lies with the hotel. Again, I did not see signs at any point of entry in the H2O area indicating this area was closed nor for items that were prohibited or other rules, and if there were or had I seen any I would have abided by these. Also, barricades would have been helpful if the hotel was to discourage anyone from entering that pool at that time. This affected my stay at the Golden Nugget adversely and because of this KGB agent wannabe's rude actions, I did not enjoy my stay. I ceased spending any money at any of the hotel's facilities from that point.
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